Legal

Terms of Service

Last updated: June 2025

1. Introduction

Welcome to DeDoc ("we," "our," or "us"). By accessing or using our AI-powered healthcare platform and services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.

Important: DeDoc is not a replacement for professional medical care. In case of emergency, please contact your local emergency services immediately.

2. Service Description

DeDoc provides an AI-powered Clinical Decision Support System (CDSS) that includes:

  • AI-powered medical consultations
  • Symptom analysis and health assessments
  • Health information and educational resources
  • Emergency support and guidance

Our services are intended to supplement, not replace, the relationship between you and your healthcare providers.

3. User Responsibilities

3.1 Account Creation

You must provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Proper Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

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  • Provide false or misleading information.
  • Use the service for emergency medical situations.
  • Share your account credentials with others.
  • Attempt to bypass any security measures.
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  • Provide false or misleading information
  • Use the service for emergency medical situations
  • Share your account credentials with others
  • Attempt to bypass any security measures
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4. Medical Disclaimer

DeDoc provides general health information and support but does not provide medical advice, diagnosis, or treatment. The content and services provided by DeDoc should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of qualified healthcare providers with any questions regarding your medical condition.

5. Privacy and Data Protection

We take your privacy seriously. Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in our Privacy Policy.

6. Subscription and Payments

6.1 Pricing

Subscription fees and payment terms are as specified in our pricing page. We reserve the right to modify our pricing with appropriate notice.

6.2 Refunds

Refund policies vary by subscription type. Please refer to our pricing page or contact support for specific refund terms.

7. Limitation of Liability

To the maximum extent permitted by law, DeDoc and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: support@dedoc.com
  • Phone: +1 (800) DEDOC-HELP
  • Address: 123 Healthcare Avenue, Medical District, NY 10001