Privacy Policy

Your Privacy Matters

Last updated: June 2025

Introduction

At DeDoc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered healthcare services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • Create an account
  • Use our AI consultation services
  • Contact us for support
  • Subscribe to our newsletters

Health Information

When using our AI consultation services, we may collect:

  • Symptoms and health concerns
  • Medical history
  • Medication information
  • Lifestyle information

Important Note: While we collect health-related information to provide our services, we are not a substitute for professional medical care. Always consult with qualified healthcare providers for medical advice.

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To improve our AI algorithms and service quality
  • To communicate with you about updates and support
  • To detect and prevent fraudulent activities
  • To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • End-to-end encryption for all health-related data
  • Regular security audits and assessments
  • Strict access controls and authentication measures
  • Compliance with healthcare data protection standards

Data Sharing and Disclosure

We may share your information with:

  • Healthcare providers (with your explicit consent)
  • Service providers who assist in our operations
  • Legal authorities when required by law

We never sell your personal information to third parties.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for data processing
  • Receive a copy of your data

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Improve user experience
  • Analyze usage patterns
  • Remember your preferences

You can control cookie settings through your browser preferences.

Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@dedoc.com
  • Phone: +1 (800) DEDOC-HELP
  • Address: 123 Healthcare Avenue, Medical District, NY 10001